iClaimsAustralia

Privacy Policy

This page explains how iClaims Australia handles information submitted through this website.

ReadyNeeds AttentionHigh RiskWaiting OEM

Talk Through a Difficult Repair File Back to home

Privacy Policy

This page explains how iClaims Australia handles information submitted through this website.

Talk Through a Difficult Repair File Back to home

Repair File HealthLive view

Ready64Ready

Needs Attention18Needs Attention

High Risk9High Risk

Waiting12Waiting OEM

Information we collect

We collect only what you choose to send through the website.

Contact details

Name, dealership, email, phone number, state, manufacturer, DMS, monthly warranty volume, and enquiry details.

Repair-file context

Details you provide about warranty claim denials or shortages, ACL pressure, manufacturer delay, reimbursement issues, or a difficult repair file.

Website data

Basic technical information may be logged by hosting and analytics systems to keep the website working and secure.

Use and sharing

We use enquiry information to respond and assess fit.

PurposeInformation is used to respond to enquiries, prepare for a repair-file discussion, and improve iClaims Australia communication.

SharingWe do not sell website enquiry information. Information may be shared with service providers only when needed to operate the website or respond to the enquiry.

Sensitive filesDo not upload confidential repair files through a public form unless iClaims has specifically requested that method.

Access

You can ask about your information.

Contact

Email chris@dealer-advisors.com to ask about information submitted through this website.

Updates

This policy may be updated as the website and iClaims Australia services develop.